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Family Jewelery Collection

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Family Jewelery Collection

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Glamour Collection

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Glamour Collection

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Sweet Collection

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Sweet Collection

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Charms & Pendants

Support

Support by Chat, Whatsapp and Email

Free Shipping

Free shipping on orders over €50*

Exchanges and Returns

14 days after purchase for exchanges and returns

Lifetime Warranty

Lifetime warranty covers product errors and functional defects resulting from workmanship

FAQ / Frequently Asked Questions

In the description of each product, we specify the material from which it was made, for example: Silver, Gold, Steel, Platinum, Copper... We also specify the weight and dimensions of the product.

If you can't find what you're looking for on the site,
we ask that you send an email to geral@romanely.com with a detailed description of the desired product,
so that we can check availability in our stock or in our
suppliers.

To place an order, simply click on the visible “Add to cart” button
next to the article.

You can view all products added to the cart by clicking on the icon
cart in the upper right corner.

To complete the purchase, click on the checkout button in the cart, fill in the
the requested data and choose the shipping and payment method.

If you already have an account on our website, log in in advance or click on
“Sign in” at checkout.

You can choose between the various methods available: Credit and Debit Card, Paypal or Transfer
Banking.

We have the following methods available:

*DPD Pickup Network - collection at one of the 1,300 points available in Portugal.

*Delivery to an address of your choice via carrier.


In the case of pickup point or delivery to the address, you will receive a tracking number.
for order tracking.

Shipping costs vary depending on the weight of the order and the country/region.
delivery. But standard shipping starts at €3.99.
Free shipping available for orders over €50 to mainland Portugal.

After placing the order, the order will be processed and the customer informed of the
delivery forecast.

If you wish to change any information relating to your order, whether billing,
product(s) and/or shipping address, or request cancellation of the order by sending an email to geral@romanely.com .

The stock of products on our website is linked to the warehouse system, so the stock of products is updated automatically. You can only add to the cart and complete the order, only products that are available in stock.

Yes, depending on the type of product, we can offer special conditions or discounts.
for bulk purchases.
Request a quote by email: geral@romanely.com

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